Janet:

Just a plea, really. Of the ones that have been connected, the more problematic later ones, I've had some concerns raised in regard to how the installations have been completed. In some of my rural areas—I've raised this with BT, and they say, 'Well, it wasn't in the contract', and it's all this sort of ducking out, if you like, of doing jobs properly. But I've had concerns raised with some of my properties in my rural areas in the Conwy valley, where they've run the line across fields, and so cows are literally pulling the wire, and so—you know, the infrastructure and the setting up of it is not ideal. So, they're going through all that again—having just got it, it's not working properly, so they're having to then contact BT again and finding lots of queues and things and so coming back to me, and I just think that it's mad, really. When they're doing a job, why isn't it done properly in the first place?

Julie James AM, Leader of the House and Chief Whip:

So, I would need the detail of the specific premises.

Janet:

Yes, and it's a few properties. 

Leader of the House and Chief Whip:

As you know, Janet Finch-Saunders—we've had this conversation a lot—if it's part of my contract, then there are requirements for how they do the connections and so on, but if it's part of a private roll-out and a deal with the landowner about wayleave, then I don't have any power to intervene. So, if you want to write to me with the detail, I can find out for you whether it's inside our intervention area or not.